Frequently Asked Questions
Everything you need to know about ChekiKeja. Can't find what you're looking for? Contact our support team.
48
Questions
10
Categories
24/7
Available
<2h
Response Time
Browse by Category
🏠
General
4 questionsWhat is ChekiKeja?
Who can use ChekiKeja?
Is ChekiKeja available nationwide?
How much does it cost to use ChekiKeja?
👤
Account & Registration
5 questionsHow do I create an account?
Can I have multiple account types?
How do I reset my password?
How do I verify my account?
Can I delete my account?
🔍
For Clients
5 questionsHow do I find a professional for my needs?
What is a service request?
How do I know if a professional is trustworthy?
What if I need to cancel or reschedule a booking?
How do I pay for services?
🛠️
For Professionals
5 questionsHow do I get started as a professional?
How do I get more jobs?
How do subscriptions and featured listings work?
When do I receive payment?
What happens if a client disputes the work?
🏢
For Landlords
5 questionsHow do I add my rental properties?
Can my tenants use the platform?
How do I handle maintenance requests?
Can I schedule preventive maintenance?
How do I track property expenses?
🏪
For Merchants
5 questionsHow do I sell products on ChekiKeja?
What products can I sell?
How do I manage inventory?
How does shipping and delivery work?
How do I get paid for product sales?
💳
Payments & Pricing
5 questionsWhat payment methods are accepted?
Is my payment information secure?
How does the escrow system work?
Can I get a refund?
Are there any hidden fees?
🔒
Safety & Security
5 questionsHow do you verify professionals?
What if I have a problem with a service provider?
How do I report suspicious activity?
Can I block users?
What is your privacy policy?
⭐
Reviews & Ratings
4 questionsHow does the rating system work?
Can I edit or delete my review?
What if I receive an unfair review?
Can I leave reviews for clients?
⚙️
Technical Support
5 questionsWhat browsers are supported?
Is there a mobile app?
I'm having trouble uploading photos. What should I do?
Why am I not receiving notifications?
How do I contact technical support?
Still have questions?
Can't find the answer you're looking for? Our friendly support team is here to help you.
Average response time: Under 2 hours • Available Mon-Fri, 8AM-6PM EAT